Supercomputing Institute Technical User Support

Technical Support Staff

The Systems and Operations Staff provides assistance with all hardware and operational issues related to machines and systems. Assistance includes, but is not limited to, troubleshooting hardware and software issues to keep resources operating for maximum effectiveness and support for a variety of different operating systems. Systems and Operations Staff also configure and optimize workstations for use.

Each member of the Systems and Operations Staff can provide assistance related to the hardware for which he/she is responsible. These include IBM Power4, SGI Altix, Linux Cluster, Quantum Cube, Linux servers, Sun Solaris, Mac servers, UNIX systems, and Windows.

The Systems and Operations Staff can visit your research group to brainstorm solutions to problems you may have encountered in supercomputing research or to assist in supercomputing technical details for proposals to the Institute.

You may contact the Systems and Operations Staff through the help request form, by sending email to help@msi.umn.edu, or by calling 626-0802 (8:30am - 5:00pm Monday through Friday). You may also use these contacts to report problems with the systems.

If you need to contact individual members of the staff directly, their phone numbers and email addresses are listed below.


Brian Ropers-Huilman
    Director of Systems Administration and Technical Operations
phone: (612) 626-5948
email: bropers@msi.umn.edu

Systems Group:

The Systems Group consists of the Large Systems Group and the Unix Group.

Large Systems Group:

Kirk Deen
    Large Systems Group Manager and IBM Power4 Systems Administrator
phone: (612) 626-8911
email: kdeen@msi.umn.edu

John Griffin-Wiesner
Linux Cluster/Unix Systems Administrator
phone: (612) 624-4167
email: johngw@msi.umn.edu

Gabe Turner
Unix Systems Administrator
phone: (612) 626-9120
email: gabe@msi.umn.edu


Unix Group:

Bridget Kromhout
Unix Group Manager; Unix Systems Administrator
phone: (612) 624-4466
email: bridget@msi.umn.edu

Dan Debertin
Unix Systems Administrator
phone: (612) 626-8926
email: debertin@msi.umn.edu

John C. Erbe
Unix Systems Administrator
email: erbe@umn.edu

Yectli Huerta
Unix Systems Administrator
phone: (612) 624-0540
email: yhuerta@msi.umn.edu

Peter Karman
Unix Systems Programmer
phone: (612) 625-7970
email: pek@msi.umn.edu

Margaret A. Mayer
Unix Systems Administrator
email: mayer@umn.edu

Kevin Prigge
Unix Systems Administrator
phone: (612) 626-9057
email: klp@msi.umn.edu

John Vestrum
Unix Systems Administrator
phone: (612) 624-2212
email: vestrum@msi.umn.edu

Derek Weissenburger
Systems Assistant
phone: (612) 624-7376
email: dweiss@msi.umn.edu


Windows/Mac Group:

Richard Flesvig
       Windows/Mac Group Manager; Windows/Mac Administrator
phone: (612) 624-1110
email: flesvig@dtc.umn.edu
Andrew Dahl
       Windows/Mac Systems Assistant
phone: (612) 624-5378
email: adahl@msi.umn.edu
John Henderson
       Windows/Mac Systems Administrator
phone: (612) 625-0056
email: johnh@msi.umn.edu
Eric Sanford
       Windows/Mac Systems Administrator
phone: (612) 626-4953
email: esanford@msi.umn.edu


Networking Group:

Samantha Thomas
       Network Group Manager; Network Administrator
phone: (612) 624-0532
email: sthomas@dtc.umn.edu
Matt Mix
       System Assistant
phone: (612) 625-5748
email: mattmix@msi.umn.edu
Travis Munson
       Network Assistant
phone: (612) 625-5748
email: tmunson@msi.umn.edu

In general, Technical Support Staff are available 8:30 AM until 5:00 PM, Monday through Friday except University Holidays.

This information is available in alternative formats upon request by individuals with disabilities. Please send email to alt-format@msi.umn.edu or call 612-624-0528.

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