Problems or Questions

Please use this page to direct a question to the technical support staff. The Technical Support Staff provides assistance with all aspects of scientific computing and visualization. This assistance includes -- but is not limited to -- general user support, writing and porting serial and parallel codes to the supercomputers, development of scripts or user-friendly procedures to allow more productive use of the supercomputing resources, assistance with visualization or communications, assistance with software packages, tutorials on specialized topics or programs, user training, code optimization, parallel model building support, and assistance with workstations used to develop code for the supercomputers.

Each member of the User Support Staff can provide technical assistance in their area of expertise. The areas of expertise include Computational Chemistry, Computational Fluid Dynamics, Structure Mechanics, Design Optimization, Structural and Molecular Biology, Bioinformatics, Computational Biology, Genomics, Proteomics, Scientific Visualization, and Geophysics.

Researchers associated with the Institute have the highest priority. We will try to answer reasonable questions from other people.

This page can also be used to report problems with the Institute's systems (Please check www.msi.umn.edu/status.html first.)


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In the event the web server fails, please send a copy of your question/problem and the web problem report to help@msi.umn.edu or call 626-0802.