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The User Support Staff provides assistance with all aspects of scientific computing and visualization. This assistance includes -- but is not limited to -- general user support, writing and porting serial and parallel codes to the supercomputers, development of scripts or user-friendly procedures to allow more productive use of the supercomputing resources, assistance with visualization or communications, assistance with software packages, tutorials on specialized topics or programs, user training, code optimization, parallel model building support, and assistance with workstations used to develop code for the supercomputers.
Each member of the User Support Staff can provide technical assistance in their area of expertise. The areas of expertise include Computational Chemistry, Computational Fluid Dynamics, Structure Mechanics, Design Optimization, Structural and Molecular Biology, Data Mining,Bioinformatics, Computational Biology, Genomics, Proteomics, Scientific Visualization, and Geophysics.
The User Support Staff can visit your research group to brainstorm solutions to problems you may have encountered in supercomputing research or to assist in supercomputing technical details for proposals to the Institute.
You may contact the User Support staff for help or to report problems with the system, through the help request form, by sending email to User Support, or by calling 612-626-0802 (8:30 a.m.–5:00 p.m., Monday through Friday).