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RISS consultative process
As MSI is using a central service to track all requests for support we strongly encourage future users and current ones alike to contact RISS by simply sending an email to email@example.com and include RISS in the subject line followed by keywords related to the topic of the inquiry.
Basic questions regarding account status, application login, software availability or other such will be answered by the basic help desk. Advanced questions regarding design, strategy, analysis or request for consultation will be forwarded to the RISS analytical staff. Following this process helps us to better help you by avoiding requests to be left unanswered in a personal staff umn mailbox for example...
RISS provides services to researchers in four areas: Planning, Analysis, Data Management, and Outreach & Education. (see "services" for more information)
Following a request for informatics consultation, one or more member of the RISS staff will meet with the client. The purpose of this meeting is two fold: one, for RISS to explain its services and mode of operations and two, and more importantly, for RISS to learn about the client's research and informatics needs. Through the conversation, the client will talk about overall project goal and specific subgoals. If data sets have been already generated, experimental design that lead to the data sets will be discussed as well as any data pre-processing steps. With that information RISS will discuss recommendations regarding experimental design, analytical designs and, if appropriate, data management solutions.
If the purpose of the meeting was to seek analytical support, based on the meeting discussion, RISS staff member will develop a meeting report outlining research project goal(s), recommended analytical plan and analytical costs for the client to review.
Schematic representation of the working interactions process between RISS and the researcher (MS: Mass Spectrometry; BMGC now UMGC: UofM Genomics Center)
RISS works with a client in multiple ways. For example, the complete analysis can be done entirelty by RISS with the researcher providing feedback during the process on analytical results submitted for his or her review. In other cases, RISS will work closely with the investigator or someone in that lab, doing a distribution of tasks or even training the student on how to do the analysis. And in other cases, acting only as an expert consultant. It all depends on how informatics and computational savvy the client is and what he or she wants to achieve .
Just talk to us and we will figure out something that work for you. Some of our consultative services are free, designed to help researchers become more aware of informatics applications and their power.
Other releavnt information regarding RISS program expectations (e.g. compensation, authorship) can be found under "Operations"
For when to schedule consultation see the "Services" page