Every time I try to start a certain software package, I get a message saying that I am not on the include list or not in the right group; how do I fix this?

Software packages installed on MSI machines must adhere to licensing restrictions set forth by software vendors. Due restrictions on some packages (e.g., Comsol, Gaussian, Ansys, and Abaqus), MSI users must contact help@msi.umn.edu and request their user accounts be included in designated group(s) with permission to load and launch the software. In some instances (e.g., Ingenuity Pathway Analysis and Genedata Expressionist), MSI users require software-specific passwords. To obtain access to these or other restricted packages, please email the MSI Help Desk (help@msi.umn.edu) and include your MSI username and the software title in your request.