How do I get help using MSI's software? What tutorials are available?

Consultants and analysts at MSI provide assistance with software questions depending on the tier-level of software.  Please contact them either by email (, or by phone (612.626.0802), or by filling out the help request form. For certain service levels of software, you can schedule a meeting with a consultant to receive a hands-on guidance on software use.


MSI hosts tutorials on various topics, including computational software packages. Tutorials are free of charge, but since space is limited, pre-registration is recommended. Live webcasts of in-progress tutorials are available for most events scheduled in Walter 402. For training material associated with recent tutorials, please refer to our document repository for tutorial materials as well as video archives of past tutorials.