MSI Passwords

New Users

If you are a new MSI user, you should have received an email informing you of your MSI username. You can set an initial password and security question/answer online with the password reset tool. This requires access to the non-MSI email we have on file for you.

Changing Passwords

MSI passwords expire every six months, so all users will need to change their passwords from time to time. If you know your current password, you can easily change your password with the password modification tool. It requires that you type your username, current password, and new password. This will set the new password for your MSI Unix, Windows, and web access.

NOTE:To use the browser based password modification tool you must be originating from a UMN internet address* or use a web browser in the MSI remote Windows systems or in NX. Otherwise you can follow the instructions from our knowledge base for changing your password.

Forgotten Usernames

If you forget your username(s), you can use the MSI username lookup tool.

Forgotten or Expired Passwords

If you forget your password, you can reset it online if you can answer your security question and can access the non-MSI email address we have on file for you. You may also need to perform such a reset if your password has expired.

If you have a currently valid account allowed access in an active PI's group, and you don't have a currently valid password, you can use the password reset tool.

NOTE:To use the browser based reset tool you must be originating from a UMN internet address*. Outside of the UMN you will need to contact the MSI Help Desk (Email: help@msi.umn.edu, Phone: 612.626.0802).

Using the Password Reset Tool

When using the password reset tool, enter your username.

Once you submit the form, you will receive an email at the email address we have on file. It will be from help@msi.umn.edu with the subject line "MSI account password reset request"; check your junk mail folder if you do not see it in your inbox. There will be a link in the email and using the same browser session as before, you can click it to answer your security question and set your new password. After an hour, any unused link will expire; you will need to make another request and get a new link if you have not completed your password change.

Note: You must follow the link from the same browser "session" from which you made the request. This means that you cannot switch browsers (say, Firefox to Safari or IE to Firefox) and you cannot close your browser and then re-open it to go to the link. This is because for security reasons the MSI site checks the session ID. If you try to follow the link from a different browser, it will not work. Also, if you request a reset again, the link from the first email won't work anymore. You need to use the link from the most recent request.

NOTE:To use the browser based reset tool you must be originating from a UMN internet address*. Outside of the UMN you will need to contact the MSI Help Desk (Email: help@msi.umn.edu, Phone: 612.626.0802).

Acceptable Passwords

Passwords must meet these requirements:

  1. Must be at least eight (8) characters in length.
  2. Must contain at least one UPPER case character.
  3. Must contain at least one lower case character.
  4. Must contain at least one numeric character.
  5. Must contain at least one non-alphanumeric character.
  6. May not be based on your username.
  7. May not contain a space.

Central Authentication

MSI's web-based password tools set your chosen new password for your MSI Unix, Windows, and web access. They are for this reason preferable to using local password changing on one of MSI's systems.

While it is possible to change your password directly on Unix or Windows, we recommend using the web-based changer as then it will change both. It will not change database passwords, but even if you only use database resources it is still a good idea to keep your MSI password up-to-date so you can use other web-based tools.

Users will have an MSI account and an associated password that will grant them access to various systems, labs, and some software that MSI provides. This single ID and password, which is stored in a central LDAP, can then be used on all systems that the user has been granted access to. The user's password will expire six months (180 days) after the last password change or from initially setting the password for new accounts. This six months is tracked individually for each user.

Password Expiration

Two weeks prior to your password expiring, you will be notified by email using your preferred email address, which we store in our LDAP. This email will: state that your password will expire, but has not yet done so; state that you have two weeks (14 days) in which to change your password; provide tools to change your password. You will receive this email again one week later and then a final message will be sent one day before your password expires. If you change your password you, of course, will not receive the subsequent emails.

Once a password has actually expired, you must reset the password in order to use any systems interactively. Users with expired passwords can still use myMSI and the password reset tool.

NOTE:To use the browser based reset tool you must be originating from a UMN internet address. In order to use this tool, your connection to MSI must be from a UMN address. If you are not on campus and you have a UMN login, you can use UMN VPN to gain access to the UMN network. Once you have connected with the VPN, you will be able to change your password as described above. Outside of the UMN you will need to contact the MSI Help Desk (Email: help@msi.umn.edu, Phone: 612.626.0802).

If your password is authenticated through UMN (UMN ID and MSI ID are the same) go to OIT to change your password.